A1:
1. Please press and hold the button for 12~15 seconds, the Q-68HR will show
the icon in the OLED display below.
Note: If your Q-68HR does not show the icon, please try the step again.
2. When you see the disconnect icon shown on the Q-68HR, please tap the button twice,
the Q-68HR will show the icon in the OLED display below.
3. After reset your Q-68HR, the it will clear the Bluetooth
settings, so you have to pair and connect with it again.
Please activate i-gotU Life app on your phone, then select “Settings”
> “Setup New Device” > “No. Not first time”
,
and follow the Installation Wizard to establish the connect between Q-68HR and
your phone.
You also can refer to the video to reset your Q-68HR device: https://youtu.be/XtMXHH5SoeU