Q1: How to install the i-gotU Travel Logger (how to connect with the PC)? Q2: How to check whether i-gotU(GT-100) device has been insalled successfully? Q3: How to confirm whether i-gotU(GT-100) device can work without any problem?
Q1: Why does the error message, "it is possible that you can not open the attached zipped file due to some security settings on your PC...” appear on your Browser or i-gotU View function after finishing synchronizing the Waypoints with the pictures & the video clips? And fail to launch the Google Earth? Q2: How to export the data of i-gotU device? What file format can i-gotU export? Q3: How to export the Waypoint data from the i-gotU device, and use the 3rd party GPS softwares to open them? Q4: How to share the exporting data to the Blog with my friends? Q5: Why pictures taken from some Digital Cameras or mobile phones do not show the built date in the Album function? But they show the date "1970/01/01" in the "Album List" instead? Q6: Which Operating System is compatible with the i-gotU Desktop software? Q7: How to backup and restore the data of i-gotU Travel Logge? (Where is the path to backup the data?) Q8: What's the solution when the i-gotU cannot work? Q9: How to identify the version of the i-gotU Desktop software, the firmware & the serial number of the i-gotU Travel Logger? Q10: Can I upgrade the firmware of the i-gotU device? Q11: Why the path appeared on the Google Map is inaccurate with the actual road? Q12: Why waypoints or tracks deleted from the i-gotU Desktop cannot be recovered when download the logged data again? How to solve this issue? Q13: Which picture format does i-gotU Desktop software support? Q14: Why can I just record 6000 Waypoints at most per Track? Q15: How to change the language of the i-gotU Desktop?
Q1: Why does the i-gotU device locate for so long or even cannot locate the position? Q2: Why there is not any response when I press the button of the i-gotU device? Q3: How much data can i-gotU device store? Q4: How to check if the memory of the i-gotU device is full and the battery has run down? (signal light)? Q5: How long will the i-gotU device finish locating and start to record after I turn on the power? Q6: How can I do when I forgot the password after setting "Enable Password"? Q7: Will the time record change if I go to different time zone? Q8: Can I change the battery of the i-gotU device? Q9: How How long can I use the i-gotU (GT-100) before the battery run down? Q10: Is it waterproof or moisture-proof? Q11: Can I connect the i-gotU device with the PC to work as GPS device? Q12: How to adjust time of the i-gotU device?
SupportSupport - i-gotU FAQ 
